Safer Gambling
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Safer Gambling
At Playjackpot-jeux, we believe gambling is just for fun. We want all of our jackpot-jeuxers to enjoy themselves by gambling safely. We’re here to ensure you get the most from your playtime and give you a helping hand if you need it.
jackpot-jeux’s Safer Play Promise
We pride ourselves on being fair, transparent and socially responsible. Whether it’s the games we play or the way we assist our players, Safer Gambling comes first.
We offer a range of Safer Gambling tools to help you manage your play, and the jackpot-jeux crew are always available to provide advice and support 24/7.
Here are 5 ways we make gambling safer at Playjackpot-jeux:
- Protect minors and the vulnerable from harm
- Inform our players and give them the best tools to gamble safely
- Monitor account activity and proactively address the signs of unsafe gambling
- Train all of our staff to understand safer gambling and encourage its use
- Help friends & family know how to identify the signs of problem gambling and get support
Protecting minors
At every online casino you have to be at least 18 years old to sign up and play. As well as verifying the age and ID of every new player, our team uses a range of automated and manual processes to prevent underage gambling. If we suspect someone is under 18, we’ll take immediate action to suspend their account while we verify their age and if necessary, take steps to prevent them finding a new way to play.
If you have children under 18 and you’re worried about access to gambling products, check out the Internet Matters website for advice on how to keep your children safe online. You can also install parental control software such as Net Nanny or specialist anti-gambling software like GamBlock on computers and mobile devices. If your children are over 18 but you’re worried about their gambling or just want them to have all the info to gamble safely, visit our Friends & Family page.
Safe Mate
Safe Mate Safe Mate is a handy new tool you can find under the Safer Gambling section in Your Account which allows you to track how much money you’ve spent, what you’ve won or lost, and how much time you’ve spent gambling over the last 6 months. But it’s more than just your stats. Think of Safe Mate as your Safer Gambling personal assistant who shows you if your playing habits are changing, compares you to other players like you, and gives you a quick health check score. You can also compare what you think you’ve spent with what you actually spent, and Safe Mate sends you perfectly-timed alerts containing personalised tips for safer play.
Playing Behaviour
Check how long you’ve played for and what you’ve deposited, withdrawn and spent overall across a range of time periods. You can also see if you’re playing more or less than other players with who have a similar profile to you.
Game Types
See how much you’ve staked on different game types, for example slots, roulette or blackjack.
Self-Assessment
Having a true picture of your gambling behaviour is vital to gambling safely. With the self-assessment test within Safe Mate, you can guess how much money and time you’ve spent recently and compare it against the actual figures. If your guesses are far less than the reality, it’s a good indication that you should use tools like deposit limits and time alerts, and even seek further support to manage your play.
Risk Score
Get quick risk scores for your level of gambling activity. The scores are calculated daily using a range of financial factors including total wagers, deposits and withdrawals, as well as play management factors like the length of your play sessions and the times of day you play. Most players who play for real money will fall into the No Risk category. If you see any High-Risk scores and would like to know what they mean and how you can respond, please contact our Support team.
Trends
Graphs are a quick and easy way to see how your gambling activity has changed over the last 4 weeks. If you spot concerning trends and identify the cause, we can help you take immediate action to manage your gambling.
Messages/alerts
As it may not always be convenient to check your activity stats during or after a play session, instead, you can enable push notifications through supported browsers to keep you informed and highlight any activity we think you should be aware of, or any actions you might want to consider.
If you play with other casinos operated by SkillOnNet, the information shown within Safe Mate will be a combination of all play on those accounts. If the Safe Mate data does not match the information displayed in your ‘My Account’ section, please treat the information in ‘My account’ as the latest data.
Safer Gambling Tools
jackpot-jeux’s Safer Gambling tools are there to help everyone enjoy their play. With features such as time checks, play history and deposit limits, we give you the support you need to gamble safely. Discover the tools below before you kick off your jackpot-jeux adventure and you’ll always know how to manage your time and money, and keep gambling fun.
Safe Mate
Use our Safe Mate tool to check how much time and money you've spent on gambling recently. Get personalised tips to help you play safer, see how you compare to players like you and test how well you know your own play habits
How to use it
- Limit social media ads
- Set time checks
- Play History
- Deposit limits
- Freeze/Cooling-Off and Self-Exclusion
- Block all accounts using GAMSTOP
- Take a self-assessment
If you would like to see fewer gambling adverts on Facebook, Twitter, or Google, you can find out how to adjust your settings to reduce or remove adverts that relate to online gambling on the BeGambleAware.org website.
It’s always good to know how long you’ve been playing for. Get alerts every 15, 30, 60 or 90 minutes with our Game Status Reminder feature.
Want to know how much you’ve spent or how many games you’ve played? Your full play and payment history is just a few clicks away.
You can set a maximum total deposit amount per day, week and month. Once that limit is reached, you won’t be able to make any more deposits until the period is over. Daily, weekly and monthly limits are independent, and you can have 1, 2 or 3 limits active at any time.
If you need to take a break from playing, and don’t trust yourself to stay away, then use our Player Limitation options which can be found on the Player Limitation page of ‘My Account’.
GAMSTOP is a free service you can use if you want to restrict all of your online gambling activity. After adding your details to the confidential self-exclusion register, you’ll no longer be able to access participating gambling sites and apps in the UK.
If you’re concerned about your gambling, take our quick self-assessment test. No login required and you can complete it in less than 60 seconds.
jackpot-jeux’s Tips for Safer Gambling
From old tricks to new strategies, jackpot-jeux’s safer gambling tips will help keep your playtime fun.
Money tips
- Manage your money - Keep betting money separate from life costs, make a budget and bet only what you can afford to lose.
- Don’t borrow - Don’t borrow money to gamble or use money that’s meant for rent, bills, or other life expenses.
- Keep tabs on your play - Keep track of how often you’re playing and how much you’re spending. If you see a sudden increase or a gradual upward trend, ask yourself why.
Mindset tips
- Play for fun - Gambling is for entertainment, not a way to make money. If you’re gambling for any reason other than fun, or it stops feeling fun, take a break.
- Bet with a clear mind - Don’t gamble when you’re tired, stressed, or under the influence of alcohol or drugs. It can be harder to make sound decisions.
- Stay cool - If you feel the game is against you or the results seem unfair, it’s time to take a break.
Betting tips
- Don’t chase your losses - Playing to win back money you recently lost, especially by placing larger bets, is more likely to lead to bigger losses.
- Understand the maths - It’s impossible for Red to appear 10 times in a row, right? Where random luck is concerned, nothing’s impossible.
- You can’t predict the future - It’s impossible to predict the outcome with games of chance. You might see patterns or get a hunch, but games are totally random.
Play management tips
- Manage your time - It’s easy to lose track of time when you play. Set time checks or create your own alarms to help remind you when it’s time to stop.
- Use the tools - Our Safer Gambling tools can help you to control your play. Learn what’s available and how they work so you can gamble in a fun, affordable way.
- Protect your account - Keep your password safe and lock your screen between sessions. We don’t want anyone, especially minors, accessing your account.